Terms and Conditions for On Tour Tickets

Welcome to On Tour Tickets (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our ticketing service platform (“Services”). By accessing or using our Services, you agree to comply with and be bound by these Terms. Please read them carefully.

1. Acceptance of Terms

  1. 1.1

    Personal, Non-Commercial Use

    You may use our website and services for your personal, non-commercial purposes only. This means you can browse, search for, and purchase tickets for events listed on our platform for yourself or on behalf of others, but you may not use our website for any commercial purposes, such as reselling tickets or promoting third-party products or services.
  2. 1.2

    Account Responsibility

    To use certain features of our website, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Please do not share your login informationwith others, and notify us immediately if you suspect any unauthorized access to your account.
  3. 1.3

    Lawful and Ethical Use

    You agree to use our website and services in a lawful and ethical manner. This includes not engaging in any activities that are illegal, fraudulent, harmful, or infringing upon the rights of others. You must also adhere to any additional terms or policies applicable to specific services or events.
  4. 1.4

    Content Usage

    You may access and view the content on our website for personal use, but you may not copy, reproduce, modify, distribute, transmit, display, perform, publish, or create derivative works from any content without prior written consent from On Tour Tickets or the respective content owners.
  5. 1.5

    User Contributions

    If our website allows users to post comments, reviews, or other content, you agree that any contributions you make will be accurate, respectful, and lawful. We reserve the right to remove or moderate user-generated content that violates these terms or our community guidelines.
  6. 1.6

    No Automated Access

    You may not use automated means, such as bots or scrapers, to access or interact with our website, unless explicitly permitted in writing by On Tour Tickets.
  7. 1.7

    Security Measures

    You must not attempt to bypass, disable, or interfere with the security measures and features of our website, including but not limited to, access controls, user authentication, and encryption protocols.
  8. 1.8

    Compliance with Laws

    You are responsible for ensuring that your use of our website complies with all applicable laws, regulations, and industry standards in your jurisdiction.
  9. 1.9

    Termination of Access

    We reserve the right to terminate or suspend your access to our website and services, at our discretion, if we believe you have violated these terms or if your use of our platform poses a risk to us or other users.

2. Services Offered

These Terms of Use (the “Terms”) govern your use of our platform, which includes our website, mobile applications, and related services (collectively referred to as the “Services”). On Tour Tickets provides a dynamic and user-friendly platform for individuals and event organizers to purchase tickets for various events and for event organizers to create, promote, and sell tickets for their events.

  1. 2.1

    Ticket Purchasing Services

    On Tour Tickets offers ticket purchasing services, allowing users to browse, search for, and purchase tickets to a wide range of events, including concerts, sports games, theater performances, festivals, and more. Our platform provides you with access to an extensive database of events, enabling you to find and secure tickets to your favorite experiences. By using our ticket purchasing services, you agree to abide by these Terms.
  2. 2.2

    Event Organizer Services

    If you are an event organizer, On Tour Tickets offers a comprehensive suite of tools and features to facilitate the creation, management, and promotion of your events. You can set up event pages, customize ticket types, set pricing, and utilize our marketing tools to reach a broader audience. By using our Event Organizer Services, you acknowledge and agree to comply with these Terms and any additional terms applicable to event organizers.
  3. 2.3

    Payment Processing

    We provide secure payment processing services that allow you to complete ticket purchases and receive payments for ticket sales. Your financial information is safeguarded through industry-standard security measures. By utilizing our payment processing services, you accept our payment terms and privacy policy.
  4. 2.4

    Customer Support

    On Tour Tickets is committed to providing excellent customer support. Our team is available to assist you with any inquiries, concerns, or issues related to the use of our Services. Contact information and support options are available on our website.
  5. 2.5

    User Accounts

    To access certain features and services on On Tour Tickets, you may be required to create a user account. User accounts are subject to our account creation and usage policies, which are outlined in these Terms
  6. 2.6

    Updated and Enhancements

    We continually strive to improve and expand our Services. This may involve updates, enhancements, or changes to the platform. By using our Services, you consent to receive these updates and acknowledge that your continued use is contingent upon your acceptance of any modified Terms.
  7. 2.7

    Compliance with Laws

    When using On Tour Tickets, you agree to comply with all applicable laws and regulations. This includes any laws related to the purchase, sale, and promotion of event tickets.

3. Account Registration

  1. 3.1

    User Accounts

    To access certain features of our Services, you may need to create a user account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
  2. 3.2

    Accuracy of Information

    When creating an account or making a purchase on our platform, you must provide accurate and up-to-date personal information, including but not limited to your name, email address, phone number, and billing information. It is your responsibility to ensure that this information remains current and accurate throughout your use of On Tour Tickets. Any false or misleading information may result in the suspension or termination of your account.

4. Ticket Purchases and Reservations

  1. 4.1

    Eligibility

    You must be of legal age and capacity to purchase tickets through our Services.
  2. 4.2

    Payment

    Payment for tickets and reservations is processed through secure payment gateways. You agree to pay all applicable fees and charges associated with your transactions.

5. User Conduct

  1. 5.1

    Prohibited Activities

    You agree not to engage in any of the following activities:

    Violating any applicable laws or regulations.

    Using our Services for any fraudulent or unlawful purposes.

    Transmitting any harmful or malicious code.

    Attempting to gain unauthorized access to our systems or user accounts.

    Interfering with the operation of our Services.

  2. 5.2

    Content Submission

    If you submit any content, including reviews and comments, you grant us a non-exclusive, worldwide, royalty-free license to use, modify, and display that content on our Services.

6. Intellectual Property

  1. 6.1

    Ownership

    All content and materials available on our Services, including text, graphics, logos, and software, are the property of On Tour Tickets or its licensors and are protected by intellectual property laws.
  2. 6.2

    Use of Materials

    You may not copy, reproduce, distribute, or create derivative works from our content and materials without our express written permission.
  3. 6.3

    Privacy Policy

    Our Privacy Policy governs the collection, use, and disclosure of your personal information. By using our Services, you consent to the terms of our Privacy Policy.
  4. 6.4

    Termination

    We reserve the right to suspend or terminate your account and access to our Services at our sole discretion, without prior notice, for any reason, including a violation of these Terms.
  5. 6.5

    Disclaimer of Warranties

    Our Services are provided “as is” and “as available.” We do not make any warranties or representations regarding the availability, accuracy, or reliability of our Services.
  6. 6.6

    Limitation of Liability

    To the extent permitted by law, On Tour Tickets shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of your use or inability to use our Services.
  7. 6.7

    Limitation of Liability

    These Terms are governed by and construed in accordance with the laws of the state of Texas. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in the State of Texas
  8. 6.8

    Changes to Terms

    We may update these Terms from time to time. Any changes will be effective upon posting on our Services. Your continued use of our Services constitutes your acceptance of the updated Terms.

7. Admittance Rules

  1. 7.1

    Ticket Purchase and Validity

    You must purchase a valid ticket for entry to our events. Tickets can be purchased through our official website, authorized ticket vendors, or at the venue box office (if available).

    Tickets are non-transferable, and resale of tickets may result in cancellation of your entry.

  2. 7.2

    Age Restrictions

    Some events may have age restrictions or guidelines. Please check the event details and make sure to comply with any age-related policies.

  3. 7.3

    Identification

    Valid government-issued photo identification may be required for entry, especially for events with age restrictions or for ticket verification purposes.

  4. 7.4

    Ticket Presentation

    Please have your ticket ready for scanning at the entrance. This can be in physical form (printed ticket) or electronic form (mobile ticket). Ensure your mobile device is charged and that the ticket’s barcode is visible.

8. Limitation of Liability for On Tour Tickets

  1. 8.1

    Event Cancellation or Postponement

    On Tour Tickets shall not be liable for any cancellation, postponement, or rescheduling of an event for which a ticket has been purchased. In the event of such circumstances, On Tour Tickets may, at its sole discretion, offer refunds or ticket exchanges subject to the terms and conditions outlined in its refund policy.
  2. 8.2

    Ticket Authentication

    On Tour Tickets is not responsible for the authenticity of tickets purchased through third-party sellers or unauthorized sources. On Tour Tickets shall not be liable for any loss or inconvenience incurred due to the use of counterfeit or invalid tickets.
  3. 8.3

    Event Management and Safety

    On Tour Tickets shall not be liable for any actions, omissions, or incidents occurring during the event, including but not limited to disruptions, injuries, or accidents. Attendees are encouraged to adhere to the event organizer’s rules and guidelines for their safety.
  4. 8.4

    Third-Party Services and Venues

    On Tour Tickets does not control the services or facilities provided by third-party vendors or event venues. Any issues related to these services, such as parking, concessions, or amenities, should be addressed directly with the respective service providers, and On Tour Tickets shall not be liable for any disputes or inconveniences arising from such interactions.
  5. 8.5

    Lost or Stolen Tickets

    On Tour Tickets are not responsible for lost, stolen, or misplaced tickets. Ticket holders are solely responsible for the safekeeping and security of their tickets.
  6. 8.6

    Force Majeure

    On Tour Tickets shall not be liable for any delays, interruptions, or cancellations caused by unforeseeable events beyond its control, including but not limited to acts of nature, government regulations, strikes, or terrorist activities.
  7. 8.7

    Refund Policy

    Any requests for refunds, exchanges, or ticket modifications are subject to the terms and conditions of On Tour Tickets’ refund policy. On Tour Tickets reserves the right to amend its refund policy at any time.
  8. 8.8

    Limitation of Damages

    In no event shall On Tour Tickets be liable for any consequential, incidental, indirect, special, or punitive damages, including but not limited to loss of profits or data, arising from the use of its services or the purchase of event tickets.

By purchasing a ticket through On Tour Tickets, the ticket holder acknowledges and accepts these limitations of liability. It is recommended that all ticket holders carefully review the terms and conditions before completing their purchase.

  1. 9.

    Unauthorized Resale

    At On Tour Tickets, we are committed to providing our customers with a safe, secure, and fair ticket-buying experience. Our Unauthorized Resale Policy is designed to protect the interests of our customers, artists, and event organizers by addressing the issue of unauthorized ticket resale.

    Contact Us

    If you have questions or concerns about these Terms, please contact us at support@ontourtix.com. By using our Services, you agree to these Terms and Conditions.

    On Tour Tickets, LLC

Last update on 01/04/2024.